Went in with back pain and immediately asked about the cost to be seen.
After being seen for 6 weeks and paying the co-pay, I completed my time needed. Most visits consisted of a therapist sticking me on a machine or showing me an exercise that I could have done at home or on my own, but I figured I should continue just to make sure I wasn't further aggravating my lumbar and didn't cause issues that would keep me from work.
Great staff
The staff is very cordial and professional, always prompt, and very good at explaining therapy exercises. Office staff is efficient and helpful; very reliable at handling insurance, personal information, and giving reminder calls the day before. The facility is a good small size and very clean. I noted that the staff keeps all the tables and equipment sanitized. Someone is always looking out for you and paying attention to your timed exercises, guiding you to the next phase. They are always on time and respectful of your time. Good location with ample parking, next door to CVS, gas station & Dairy Queen.
Soon after, I found out I was pregnant and high-risk so I was forced to leave my full-time job. 6 months into my pregnancy I got a bill for several hundred dollars!!
If you want misinformation and sub par treatment, go here and pay an unexpected small fortune.
I went Momentum after I was in a small car accident. I'd been dealing with shoulder pain for a few days and went in to see Elizabeth, she was super helpful and knowledgeable. She made me feel really comfortable, gave me her email to follow up while we waited for my referral and walked me through the therapy plan she thought was best for me.
Love this place, I have used them for 2 back issues, a back surgery, 2 shoulder surgeries, and a knee injury. They are on top of making me feel like the only patient.
I was informed that it would only be a co-pay expected at each visit, just like any dr visit.
I called to question the bill and I was informed that Momentum was not in my network until half way through my treatment. So, somehow they became IN network at the end of my 6 weeks of visits. I'm furious. I have a baby on the way, no job at the moment and a very high and unexpected medical bill. All because they did not actually assist with giving me the best information and double checking my insurance, like any other office would if asked. I don't know when or how I will be able to pay this and of course now it is not their concern.
Momentum Physical Therapy is a US Physiotherapist based in Helotes, Texas. Momentum Physical Therapy is located at 12952 Bandera Rd #107, Helotes, TX 78023, USA.
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